How to make a claim

 

Claims Form

 

Making a claim on your Morgan Price health insurance

NOTE: We would remind you that all claims should be submitted within 6 months of the date of treatment otherwise they will not be considered for reimbursement. This is very important.

Once you have a policy with Morgan Price our claims procedure is simple. All you need to do is follow the steps below:

  1. Medical Emergency claims
    Where possible you should contact our helpline within 48 hours so they can assist you and arrange payment etc. A treatment guarantee form will not be required for emergency cases but you should contact us as soon as possible anyway.

    The helpline number will be on the back of your handy membership card.

  2. Non-emergency claims
    All claims should be submitted in line with the claims procedure in your policy wording but as a summary:

    1. In-patient claims
      Treatment authorisation will need to be obtained by your physician PRIOR to any treatment commencing.

      This is obtained by contacting the helpline shown in your policy document or on your membership card in the first instance.

    2. Out-patient and dental claims
      In the unfortunate event of you falling ill and needing to seek medical advice, see your physician or dentist in the usual way taking a claim form along with you. You can obtain a claim form from by clicking on the link above.

      You should pay for treatment yourself and then submit the claim form with the receipts to us for payment - the address of the claims department is on the claims form. Remember to complete your parts of the claim form prior to submitting it to us for payment.

The full claims procedure can be found in your policy wording. Since the procedure for claiming is different depending upon the policy that you have, please ensure you read the section in your policy wording on Claims and making a claim to ensure you are not penalised and to avoid co-insurance being applied to any reimbursement payment.

If you are at all unsure contact us at info@morgan-price.com or tel +44 1379 646730.

 

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